Customer Support
Once you receive your snapshot, log in to your HighLevel account, go to the import section, and follow the provided instructions. Our team can also guide you through this process if needed.
After importing, update the custom fields with your business information. This will ensure all workflows, templates, and funnels reflect your brand details.
Yes, each snapshot includes complete copywriting in funnels and websites. You can customize the content or use it as-is for a quick setup.
If you’re familiar with HighLevel, you can get set up in under an hour. Just import the snapshot, update the custom fields, and you’re ready to go.
Yes, once you update your business information in the custom fields, it will reflect automatically across workflows, templates, and funnels.
We provide 15 days of free support to assist with setup. Schedule a call or email us, and our team will walk you through each step.
You can reach us by scheduling a call or emailing our support team. We're here to answer any questions or concerns you may have.
Our 15-day support covers importing snapshots, setting up workflows, and customizing templates to align with your brand’s needs, ensuring a smooth setup process.
Yes, we offer paid support options beyond the 15-day period. You can hire a virtual assistant (VA) from our team on a monthly or part-time basis for ongoing customization and support.
Our support team is available Monday through Friday during business hours. Schedule a call or send us an email, and we’ll respond as soon as possible.
We strive to respond within 24 hours on business days. For urgent matters, please mention it in your email or call request.
Yes, you can add our team member to your HighLevel account, and they will handle specific customizations to workflows, dashboards, or other areas as needed.
How to Get Support
We offer various paid support options after the 15-day period, including monthly and part-time virtual assistant (VA) services for ongoing support and customization.
You can schedule a call directly through our website or by contacting us via email. Choose a time that works best for you, and we’ll confirm your appointment.
Yes, feel free to email us at any time. We aim to respond within 24 hours during business days to address your questions and concerns.
Yes, our team is available for customization support within the initial 15 days, and we offer paid options beyond that. For advanced support, add our team member to your account, and they’ll assist with specific needs.
Ongoing support costs vary based on the service level you choose. Contact us to learn more about our monthly or part-time virtual assistant packages.
Our support covers technical assistance for importing snapshots, setting up workflows, customizing dashboards, and resolving common setup issues.
Our affiliate program offers 30% commission on each sale you refer. Payments are made directly to your PayPal account.
Commissions are paid via PayPal. Once your referrals are confirmed, you’ll receive your earnings in your PayPal account.
Yes! If you’re an influencer or have a large audience, we can arrange a custom affiliate partnership. Contact us to discuss special deals and rates.
You’ll have access to a dashboard to monitor your referral clicks, conversions, and commission earnings in real-time.
Yes, affiliates must reach a minimum of $50 in earnings to request a payout. Payments are processed monthly.
Refund Policy
Due to the digital nature of our snapshots, we cannot provide refunds once the snapshot link has been sent or installed. Please review the product details before purchasing.
We offer a 30-day money-back guarantee on our HighLevel Tech Support Subscription. If you're not satisfied within the first 30 days, you may request a refund.
Yes, if you’re not satisfied with our Dashboard Customization Service, you can request a refund within 30 days of the purchase date.
Yes, you can request a refund for WhiteLabel Onboarding Services within 72 hours of onboarding completion. We’ll review and process refunds based on eligibility.
Refunds apply only to the first month of our Tech Support Subscription if requested within 30 days. Unused portions of subscriptions are non-refundable after the initial month.
To request a refund, email our support team with your purchase details and the reason for your request. We will review and confirm eligibility before processing the refund.