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Choosing the right marketing automation and CRM software can be a game-changer for your business. GoHighLevel (GHL) VS ActiveCampaign are two of the top contenders, offering robust features for automation, email marketing, and CRM. But which one is the best fit for your business needs?
In this guide, we’ll compare GoHighLevel vs. ActiveCampaign in terms of features, automation, pricing, and overall usability. By the end, you’ll have a clear understanding of which platform is better suited for your marketing and sales goals.

GoHighLevel (GHL) is an all-in-one marketing automation and customer relationship management (CRM) platform designed primarily for marketing agencies, small businesses, and entrepreneurs. It combines a wide range of tools into a single platform, allowing users to manage their marketing, sales, and customer engagement processes seamlessly. GHL is known for its versatility and ability to streamline operations, making it a popular choice for businesses looking to consolidate their tools and workflows.
ActiveCampaign is a powerful marketing automation and email marketing platform designed to help businesses of all sizes streamline their customer engagement and marketing efforts. It’s known for its robust automation capabilities, user-friendly interface, and ability to create highly personalized customer experiences. ActiveCampaign is particularly popular among small to medium-sized businesses, e-commerce brands, and marketers who want to automate their workflows while maintaining a personal touch.
| Feature | GoHighLevel (GHL) | ActiveCampaign |
|---|---|---|
| Automation Type | ✅ Multi-channel (Email, SMS, Calls, Social Media, Web Chat) | ✅ Email-focused automation with advanced segmentation |
| Workflow Builder | ✅ Drag-and-drop workflow automation with CRM triggers | ✅ Advanced email workflow builder with deep segmentation |
| Triggers & Actions | ✅ Custom triggers for SMS, email, pipeline stages, and CRM updates | ✅ Event-based triggers with detailed behavioral targeting |
| Conditional Logic | ✅ Supports if/then logic, time delays, and multi-step workflows | ✅ Advanced logic with behavioral tracking |
| Multi-Step Automation | ✅ Yes, includes multiple conditions, messages, and task automation | ✅ Yes, but primarily focused on email sequences |
| SMS & Call Integration | ✅ Built-in SMS and call automation | ❌ Requires third-party integrations |
| AI and Predictive Features | ✅ AI-powered workflows with conversation automation | ✅ AI-based content suggestions and predictive sending |
| E-Commerce Triggers | ❌ Limited (requires integrations) | ✅ Strong e-commerce automation (Shopify, WooCommerce) |

| Feature | GoHighLevel (GHL) | ActiveCampaign |
|---|---|---|
| Built-in CRM | ✅ Yes, full CRM with sales pipelines and automation | ✅ Yes, but primarily focused on contact management and email marketing |
| Pipeline Management | ✅ Yes, customizable sales pipelines with automation | ❌ No dedicated sales pipeline feature (requires integrations) |
| Contact Tagging & Segmentation | ✅ Yes, advanced segmentation and tagging | ✅ Yes, with detailed behavioral tagging |
| Lead Scoring | ✅ Yes, AI-powered lead scoring and automation | ✅ Yes, lead scoring based on engagement and activity |
| Appointment Scheduling | ✅ Yes, built-in booking and calendar system | ❌ No, requires third-party integrations |
| Task & Follow-up Automation | ✅ Yes, automated task creation and follow-ups | ✅ Yes, but primarily email-based tasks |
| Client & Deal Tracking | ✅ Yes, tracks leads, deals, and opportunities | ❌ No dedicated deal tracking system |
| Custom Fields & Notes | ✅ Yes, fully customizable fields for contacts | ✅ Yes, with detailed contact notes and history tracking |
| Feature | GoHighLevel (GHL) | ActiveCampaign |
|---|---|---|
| Built-in Funnel Builder | ✅ Yes, full drag-and-drop funnel builder | ❌ No, requires third-party tools like ClickFunnels or Leadpages |
| Website Builder | ✅ Yes, includes a website and landing page builder | ❌ No, only offers basic landing pages |
| Pre-Built Templates | ✅ Yes, multiple templates for funnels, landing pages, and websites | ✅ Yes, but only for email forms and basic landing pages |
| Drag-and-Drop Editor | ✅ Yes, full visual editor for pages and funnels | ✅ Yes, but only for email templates and simple forms |
| Custom Domains | ✅ Yes, allows custom domains for websites and funnels | ✅ Yes, supports custom domains for landing pages |
| A/B Testing | ✅ Yes, built-in A/B testing for funnels and pages | ❌ No, A/B testing only available for email campaigns |
| Membership Site Builder | ✅ Yes, includes tools to create and manage membership sites | ❌ No, requires third-party integrations |
| E-Commerce Features | ❌ Limited, requires integrations like Stripe | ✅ Yes, integrates with Shopify and WooCommerce |
| Feature | GoHighLevel (GHL) | ActiveCampaign |
|---|---|---|
| Email Automation | ✅ Yes | ✅ Yes |
| Email Builder | ✅ Yes, drag-and-drop | ✅ Yes, advanced editor |
| Deliverability | ✅ Good (requires SMTP) | ✅ Excellent (built-in) |
| Segmentation | ✅ Yes | ✅ Yes, advanced |
| A/B Testing | ✅ Yes | ✅ Yes, more options |
| AI Optimization | ✅ Yes | ✅ Yes, predictive sending |
| Transactional Emails | ✅ Yes (via SMTP) | ✅ Yes, built-in |
| Compliance & Unsubscribe | ✅ Yes | ✅ Yes |
| Plan | Price | Features |
|---|---|---|
| Starter Plan | ✅ $97/month | Single location, CRM, automation, email & SMS |
| Unlimited Plan | ✅ $297/month | Unlimited locations, funnels, automation, SaaS mode |
| SaaS Mode Plan | ✅ $497/month | White-label SaaS, full automation, client rebilling |

| Plan | Price | Features |
|---|---|---|
| Lite Plan | ✅ $29/month | Email marketing, automation, basic segmentation |
| Plus Plan | ✅ $49/month | CRM, landing pages, lead scoring, automation |
| Professional Plan | ✅ $149/month | Advanced automation, predictive sending, AI tools |
| Enterprise Plan | ✅ $259+/month | Custom solutions, dedicated support, deep analytics |
✅ Marketing agencies needing white-label CRM and automation.
✅ Businesses looking for an all-in-one platform (funnels, CRM, automation).
✅ SaaS entrepreneurs who want to resell marketing automation tools.
✅ Small to mid-sized businesses focused on email marketing and automation.
✅ E-commerce brands needing advanced segmentation.
✅ Businesses relying on deep integrations with third-party tools.
GoHighLevel provides multi-channel automation, while ActiveCampaign is stronger in email automation. If you need SMS, calls, and CRM automation, GHL is better. For advanced email workflows, ActiveCampaign wins.
Yes, but it requires integrating with Mailgun or another SMTP provider. ActiveCampaign, on the other hand, has a built-in, high-deliverability email system.
GoHighLevel is designed for agencies, offering white-label SaaS mode and full client management tools. ActiveCampaign is better suited for in-house marketing teams.
GoHighLevel offers bundled pricing, while ActiveCampaign charges based on contacts. If you manage multiple clients, GHL offers better value.
Both GoHighLevel and ActiveCampaign are powerful marketing tools, but they serve different purposes. If you’re an agency or business needing a full-stack CRM, automation, and funnel builder, GoHighLevel is the better choice. However, if your focus is on email marketing and deep automation workflows, ActiveCampaign excels.
Choosing the right tool depends on your business needs, automation requirements, and budget. Which one will you go for? 🚀
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