
Blog
Gohighlevel support

Running an agency or business on GoHighLevel? Then you know that when you hit a snag, fast, reliable support can make all the difference. Whether it’s a technical glitch, a billing query, or help navigating features, GoHighLevel Support is your go-to resource — available 24/7.
In this friendly guide, we’ll break down all the ways you can get help from GoHighLevel, including live chat, phone support, self-help materials, and community resources. Plus, we’ll cover insider tips and direct links so you can resolve issues faster.
What You’ll Learn:
All GoHighLevel support options in 2024, from live chat to phone help
Step-by-step instructions for accessing each support channel
Free self-help resources, including the knowledge base and community forums
How to join free webinars and training sessions
Exact pricing for premium support options, if available
Why GoHighLevel Support Stands Out
GoHighLevel isn’t just another CRM; it’s an all-in-one platform for agencies, marketers, and businesses. And with powerful tools comes the need for dependable support. GoHighLevel Support ensures you never feel stuck, offering multiple channels to get the help you need when you need it.
Who Can Access GoHighLevel Support
Only Agency Admins and Agency Users have direct access to the full range of support options. This keeps sensitive account details secure while ensuring decision-makers can get immediate assistance.
Available GoHighLevel Support Options
Live Chat Support
GoHighLevel’s live chat is available 24/7—but only for agency admins.
✅ How to Access:
Log in to your GoHighLevel account.
Click the blue question mark icon in the top-right corner.
A chat window will open for immediate assistance.
💡 Pro Tip: If the live agent can’t resolve your issue right away, they’ll create a support ticket for follow-up. You can track its status at any time via the GoHighLevel Support Portal.
Phone Support
Prefer speaking to someone directly? You can call GoHighLevel’s dedicated support line:
📞 Toll-Free Number: +1 (888) 732-4197
🕒 Available: 24/7
🔒 Requirement: Must be an Agency Admin
During the call, you’ll need:
Your agency relationship number
Your GoHighLevel login email
Agency name (if your email is linked to multiple accounts)
Self-Help Portal
For the DIY crowd, GoHighLevel’s Help Center is packed with resources:
🔗 Access here: help.gohighlevel.com
What’s inside:
Step-by-step guides
Troubleshooting articles
GIF demos
Feature explanations
Common issue resolutions
It’s searchable and categorized for easy navigation.
GoHighLevel Community Facebook Group
Join the official GoHighLevel Facebook Group with 25,000+ members.
📌 Link: facebook.com/groups/gohighlevel
You’ll need:
A paid GoHighLevel account
The same email you used to sign up
Your agency name for verification
Once in, you can:
Ask fellow users for tips
Join discussions
Stay updated on features

YouTube Channel for Tutorials and Updates
GoHighLevel’s YouTube channel is a goldmine for:
Video tutorials
Feature updates
Webinar replays
Platform walkthroughs
🔗 Visit: YouTube.com — search GoHighLevel
Free Live Training & Webinars
Stay sharp with GoHighLevel’s free live training and strategy sessions.
📌 Register at: gohighlevel.com/events
Examples of past events:
The Lead Gen Playbook for Scaling Your Agency
Road to 100 SaaS Clients with Dar Holdsworth
Can’t attend live? Replays are often uploaded to YouTube.
Pricing Breakdown for Support Services
| Support Type | Cost |
|---|---|
| Standard 24/7 Support | Included in all plans |
| Priority Support | Paid upgrade (inquire directly) |
| Phone Support | Included for Agency Admins |
| Live Chat Support | Free for Agency Admins |
| Self-Help Knowledge Base | Free access for all |
| Facebook Community | Free (for paid account holders) |
| Webinars & Training | Free (registration required) |
How to Maximize GoHighLevel Support
Use live chat for instant queries.
Leverage the Help Center before escalating via chat or phone.
Join the Facebook community for peer support and unofficial tips.
Subscribe to YouTube for on-demand training.
Register for live training sessions to stay ahead on new features.
Frequently Asked Questions
What is HighLevel's CRM feature?
HighLevel’s CRM helps you track leads, manage customer interactions, and visualize your sales pipeline.
How does HighLevel's email marketing work?
HighLevel allows you to create, schedule, and automate personalized email campaigns with a user-friendly drag-and-drop builder.
How do I access live chat support?
Log into your dashboard and click the blue question mark in the top-right corner to start a chat with a support agent.
What if I can’t log into my account?
Use phone support (+1 888-732-4197) or the website’s chat widget to resolve login issues
Can I enable advanced support for sub-accounts?
Yes, premium support is available for agency admins and can be configured in your settings.
Conclusion
GoHighLevel Support isn’t just about fixing problems—it’s about empowering users to leverage the platform’s potential fully. Whether you prefer live chat, phone calls, DIY solutions, or learning through video tutorials, GoHighLevel has you covered.
Stay proactive by tapping into all available resources—and remember, the more you engage with the community and training, the smoother your GoHighLevel experience will be.
Need help now? Start with the live chat or call support to get back on track!
Table of Contents
Conversation AI Auto Follow-Up
The Smart Way to Re-Engage Leads Without Manual Work Leads don’t always ghost you on purpose. Sometimes they get busy.
Manus Triggers and Actions in Workflows
AI automation is evolving fast. If you’ve ever wished you could fully control AI tasks inside your CRM without relying
Voice Dictation in AI Builder & Assistant
Build Powerful Workflows Just by Speaking Imagine creating an entire workflow without touching your keyboard. No typing. No complicated setup.
Conversation AI Summary and Transcript Feature Guide
If you’re using Conversation AI to handle customer interactions, you’re already ahead of the game. But what if you could
Supercharge Your HighLevel Workflows with OpenRouter AI Models
If you’ve ever wished your workflows could think before sending a message, you’re going to love what’s new in HighLevel.
GoHighLevel Voice AI vs Vapi & Air.ai
Why Agencies Are Choosing the All-in-One AI Platform for 2026 With so many AI tools flooding the market in 2026,




