Gohighlevel support

Running an agency or business on GoHighLevel? Then you know that when you hit a snag, fast, reliable support can make all the difference. Whether it’s a technical glitch, a billing query, or help navigating features, GoHighLevel Support is your go-to resource — available 24/7.

In this friendly guide, we’ll break down all the ways you can get help from GoHighLevel, including live chat, phone support, self-help materials, and community resources. Plus, we’ll cover insider tips and direct links so you can resolve issues faster.

What You’ll Learn:

All GoHighLevel support options in 2024, from live chat to phone help
Step-by-step instructions for accessing each support channel
Free self-help resources, including the knowledge base and community forums
How to join free webinars and training sessions
Exact pricing for premium support options, if available

Why GoHighLevel Support Stands Out

GoHighLevel isn’t just another CRM; it’s an all-in-one platform for agencies, marketers, and businesses. And with powerful tools comes the need for dependable support. GoHighLevel Support ensures you never feel stuck, offering multiple channels to get the help you need when you need it.

Who Can Access GoHighLevel Support

Only Agency Admins and Agency Users have direct access to the full range of support options. This keeps sensitive account details secure while ensuring decision-makers can get immediate assistance.

Available GoHighLevel Support Options

Live Chat Support

GoHighLevel’s live chat is available 24/7—but only for agency admins.

✅ How to Access:

Log in to your GoHighLevel account.
Click the blue question mark icon in the top-right corner.
A chat window will open for immediate assistance.

💡 Pro Tip: If the live agent can’t resolve your issue right away, they’ll create a support ticket for follow-up. You can track its status at any time via the GoHighLevel Support Portal.

Phone Support

Prefer speaking to someone directly? You can call GoHighLevel’s dedicated support line:

📞 Toll-Free Number: +1 (888) 732-4197
🕒 Available: 24/7
🔒 Requirement: Must be an Agency Admin

During the call, you’ll need:

Your agency relationship number
Your GoHighLevel login email
Agency name (if your email is linked to multiple accounts)

Self-Help Portal

For the DIY crowd, GoHighLevel’s Help Center is packed with resources:

🔗 Access here: help.gohighlevel.com

What’s inside:

Step-by-step guides
Troubleshooting articles
GIF demos
Feature explanations
Common issue resolutions

It’s searchable and categorized for easy navigation.

GoHighLevel Community Facebook Group

Join the official GoHighLevel Facebook Group with 25,000+ members.

📌 Link: facebook.com/groups/gohighlevel

You’ll need:

A paid GoHighLevel account
The same email you used to sign up
Your agency name for verification

Once in, you can:

Ask fellow users for tips
Join discussions
Stay updated on features

YouTube Channel for Tutorials and Updates

GoHighLevel’s YouTube channel is a goldmine for:

Video tutorials
Feature updates
Webinar replays
Platform walkthroughs

🔗 Visit: YouTube.com — search GoHighLevel

Free Live Training & Webinars

Stay sharp with GoHighLevel’s free live training and strategy sessions.

📌 Register at: gohighlevel.com/events

Examples of past events:

The Lead Gen Playbook for Scaling Your Agency
Road to 100 SaaS Clients with Dar Holdsworth

Can’t attend live? Replays are often uploaded to YouTube.

Pricing Breakdown for Support Services

Support Type	Cost
Standard 24/7 Support	Included in all plans
Priority Support	Paid upgrade (inquire directly)
Phone Support	Included for Agency Admins
Live Chat Support	Free for Agency Admins
Self-Help Knowledge Base	Free access for all
Facebook Community	Free (for paid account holders)
Webinars & Training	Free (registration required)

Need Help Right Now?

Get live chat, phone assistance, and expert guidance anytime.

👉 Contact GoHighLevel Support 24/7

How to Maximize GoHighLevel Support

Use live chat for instant queries.
Leverage the Help Center before escalating via chat or phone.
Join the Facebook community for peer support and unofficial tips.
Subscribe to YouTube for on-demand training.
Register for live training sessions to stay ahead on new features.

Frequently Asked Questions

What is HighLevel's CRM feature?

HighLevel’s CRM helps you track leads, manage customer interactions, and visualize your sales pipeline.

How does HighLevel's email marketing work?

HighLevel allows you to create, schedule, and automate personalized email campaigns with a user-friendly drag-and-drop builder.

How do I access live chat support?

Log into your dashboard and click the blue question mark in the top-right corner to start a chat with a support agent.

What if I can’t log into my account?

Use phone support (+1 888-732-4197) or the website’s chat widget to resolve login issues

Can I enable advanced support for sub-accounts?

Yes, premium support is available for agency admins and can be configured in your settings.

Conclusion

GoHighLevel Support isn’t just about fixing problems—it’s about empowering users to leverage the platform’s potential fully. Whether you prefer live chat, phone calls, DIY solutions, or learning through video tutorials, GoHighLevel has you covered.

Stay proactive by tapping into all available resources—and remember, the more you engage with the community and training, the smoother your GoHighLevel experience will be.

Need help now? Start with the live chat or call support to get back on track!

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