LC Phone Number Intelligence Spam Detection, Validation, and Caller Insights

LC Phone Number Intelligence Spam Detection, Validation, and Caller Insights

Have you ever answered a call only to realize it was another spammer wasting your time? Or sent an SMS that never reached its destination? If so, you already know the frustration that poor number management can cause.

That’s where LC Phone Number Intelligence comes in. It’s designed to help businesses save time, protect resources, and connect with real customers through spam detection, phone number validation, and caller insights.

Instead of guessing who’s calling or whether your SMS will deliver, Number Intelligence ensures you have the data you need to make smarter decisions.

What You’ll Learn

  • Block and filter spam calls with automated spam detection.

  • Validate phone numbers worldwide before sending SMS to improve deliverability.

  • Personalize customer interactions with caller name lookup.

  • Enable or disable the feature directly within your settings.

  • Affordable pricing per call or validation, charged automatically.

Number Intelligence Pricing

Number Intelligence is a smart communication tool that enhances call and SMS management. It bundles three powerful features into one solution:

  • Spam Detection – Flags suspicious calls from unknown U.S. numbers and tags them as Spam Likely in your logs.
  • Name Lookup – Retrieves caller names from unknown numbers, enriching your CRM records and allowing you to greet customers personally.
  • Number Validation – Confirms whether a number is capable of receiving SMS before the first message is sent, preventing wasted effort.

For example, if a new lead calls but isn’t saved in your system, Number Intelligence can instantly show their name and whether their number is valid for SMS follow-ups.

Benefits of Number Intelligence

Using Number Intelligence is like giving your team a powerful assistant who works behind the scenes to filter, check, and organize calls.

Here’s what you gain:

  • Save valuable time by avoiding spam and focusing on real leads.
  • Boost answer rates because your team won’t be distracted by unwanted calls.
  • Create stronger first impressions by greeting callers by name.
  • Protect SMS delivery rates by only sending messages to numbers that actually work.

Example: Imagine sending out a campaign to 500 contacts. With validation enabled, you’ll avoid wasted credits on 20 invalid numbers, while improving engagement with the 480 real ones.

How to Enable or Disable Number Intelligence

Enabling Number Intelligence only takes a few clicks:

  1. Log in to the web app.
  2. Go to Settings > Phone Numbers > Advanced Settings.
  3. Find Number Intelligence.
  4. Toggle the switch ON or OFF.

Important: You can’t pick features individually. When you enable it, all three functions—Spam Detection, Name Lookup, and Validation—are activated together.

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Number Intelligence Pricing

Pricing is straightforward and pay-as-you-go. Charges are deducted from the Agency Wallet, while Subaccounts are billed based on your SaaS rebilling setup.

Here’s the exact breakdown:

FeatureCostCoverageWhen it Applies
Spam Detection$0.005 per callUSAEvery incoming call from an unknown U.S. number
Name Lookup$0.01 per callUSAWhen a call comes in from an unknown U.S. number or a contact missing a name
Number Validation$0.005 per validationWorldwideBefore sending the first SMS to confirm if the number is valid

Example: If you receive 1,000 unknown calls in a month with Spam Detection enabled, you’ll pay just $5 total for the service.

Call Handling with Spam Detection

Spam calls aren’t just annoying—they’re disruptive to your team’s workflow. With Spam Detection:

  • Calls from unknown U.S. numbers are automatically screened.
  • Risky calls are labeled Spam Likely in the web dialer.
  • Your contacts tab also shows this tag for full visibility.

If you want, you can block them completely by adding the numbers to your inbound DND list.

This way, your team only spends time on calls that truly matter.

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Use Cases for Number Intelligence

  • Sales Teams – Prioritize real leads and avoid spam distractions.
  • Customer Support – Improve customer trust by knowing who’s calling.
  • Marketing Campaigns – Validate SMS lists for better results.
  • Small Businesses – Save time and money without adding extra staff.

Best Practices for Maximizing Value

  • Always enable Number Validation before launching SMS campaigns.
  • Regularly review your spam call logs to add repeat offenders to DND.
  • Use caller name insights to personalize follow-ups.
  • Track savings by comparing time wasted on spam before and after enabling.

Frequently Asked Questions

Calls and SMS will still work, but spam won’t be flagged, names won’t show up, and SMS deliverability may suffer.

Spam calls won’t be flagged, names won’t appear, and SMS may be sent to invalid numbers.

Yes and no. Spam Detection and Name Lookup apply only to U.S. numbers, but SMS Validation works worldwide.
Yes. They appear in both call logs and the Contacts tab tagged as Spam Likely.

Absolutely. Even with low call volumes, filtering out spam and improving SMS reliability saves time and prevents wasted spend.

Conclusion

LC Phone Number Intelligence is more than just a tool—it’s a smarter way to manage calls and SMS. With spam detection, caller name lookup, and number validation, your team spends less time dealing with junk and more time connecting with real customers.

Whether you’re a small business owner or managing a larger team, this feature ensures your communication stays clean, efficient, and customer-friendly—all at a cost that makes sense.

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