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If you’ve ever wished your workflows could think before sending a message, you’re going to love what’s new in HighLevel. With the new OpenRouter integration, you can now plug in 300+ advanced AI models like GPT-4, Claude, Gemini, and many more directly into your automations.
From generating personalized messages to summarizing form responses, OpenRouter gives HighLevel users a flexible way to automate smarter, faster, and more creatively.
OpenRouter is a universal gateway to dozens of AI providers. Think of it as an “AI marketplace” where you can access top-tier models from OpenAI, Anthropic (Claude), Google (Gemini), Cohere, Mistral, and more—all from a single API.
By integrating OpenRouter into HighLevel Workflows, users can:
Before this integration, AI content in HighLevel was limited to predefined features like Content AI or Conversation AI. Now, you control the prompts, outputs, and flow—which is huge for marketers, agencies, and SaaS builders.

Let’s break it down with examples you can actually use:
“Hey {{contact.first_name}}, thanks for booking a call! Here’s what to expect during your {{service.name}} consultation.”
Prompt Used:
“Write a friendly SMS follow-up message using {{contact.first_name}} and {{service.name}}. Keep it under 160 characters.”
You get a detailed form and want to summarize it for your CRM notes.
Prompt Used:
“Summarize this form data in 3 bullets.”
Trigger a response when someone sends a WhatsApp or SMS.
Prompt:
“Act as a support agent. Respond kindly and professionally to this message: {{inbound_message}}.”
“{{contact.first_name}}, here’s your tailored plan for {{goal}}.”
Prompt:
“Create a short marketing email explaining a 3-step solution to {{goal}}, written in a friendly, confident tone.”
You don’t need to be a developer to set this up. Here’s how to get started:


Click Test Action to preview the AI’s response. If it looks good, save it.
You can now insert the AI’s response into:

OpenRouter is a premium integration, so let’s clarify how pricing works.
OpenRouter actions are Premium Workflow Actions, meaning:
You’ll be billed for automation usage, based on your plan’s limits or any overages.
OpenRouter charges per model/token usage, depending on what you choose. Here’s a snapshot:
| Model | Cost (per 1K tokens) | Best For |
|---|---|---|
| GPT-3.5 Turbo | ~$0.002 | Fast, affordable basic responses |
| GPT-4 Turbo | ~$0.01 | Advanced understanding & creativity |
| Claude Instant | ~$0.004 | Balanced performance and speed |
| Claude 2.1 | ~$0.008 – $0.012 | Deep context, long conversations |
| Gemini 1.5 Flash | ~$0.0035 | Fast, efficient tasks |
| Cohere Command R+ | ~$0.0015 | Super cheap, good for structured tasks |
💡 Tip: Always check OpenRouter’s pricing dashboard for the most accurate live rates.
To get high-quality results, your prompts matter. Here are expert tips:
✅ Use a clear and direct prompt
❌ “Write something good.”
✅ “Create a friendly SMS thanking {{contact.name}} for booking a demo.”
✅ Use the System Prompt to control tone or role
“You are a creative marketing assistant who writes catchy Instagram captions.”
✅ Keep prompts concise
Too much input = confusion. Stick to 1–2 clear goals per prompt.
✅ Use variables
Add personalization by inserting fields like
{{contact.name}}
{{appointment.time}}
{{location.city}}
✅ Test multiple models
Some are better for speed, others for nuanced or long-form content.
Yes. You can personalize content using supported variables like {{contact.first_name}}.
No. OpenRouter usage is billed separately. You must bring your own API key and fund your usage directly through OpenRouter.
Not at all. Everything is done inside the visual workflow builder.
Yes. Save it to a custom field, or use it in follow-up steps or conditional branches.
Different use case. Conversation AI is for chatbots and FAQs. OpenRouter is for dynamic content creation inside your workflow logic.
The OpenRouter + HighLevel integration is a major leap forward for automation and AI-powered marketing. Whether you’re creating smart replies, automating follow-ups, or building personalized workflows at scale, this feature helps you do it all—without leaving your dashboard or writing a single line of code.
It’s flexible, powerful, and open-ended—perfect for agencies, SaaS builders, coaches, and local businesses who want to leverage the best AI tools without being locked into one provider.
So if you’ve been waiting for a way to bring real AI muscle into your workflow automations…
👉 Head into your HighLevel Workflow Builder and search for “OpenRouter.”
Then let the AI do the heavy lifting—while you focus on growing.
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