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Surveys are a powerful tool in GoHighLevel that help businesses and agencies collect valuable information from clients, leads, or prospects. They can be used for onboarding, gathering feedback, lead qualification, or other custom purposes. This guide explains how to create, customize, and use surveys in GoHighLevel effectively.
Surveys in GoHighLevel allow you to collect and organize data seamlessly.
Customizable templates and drag-and-drop tools make creating surveys simple.
You can automate actions based on survey responses using workflows.

Use the drag-and-drop editor to add questions.
Common question types include:
Text Input: Open-ended responses.
Multiple Choice: Single or multiple selections.
Dropdown: A compact list of options.
Rating Scale: Useful for feedback.
Yes/No Questions: Quick responses.
Add a title or introduction to explain the purpose of the survey.
Customize the design:
Adjust colors and fonts to match your branding.
Add your company logo for a professional look.

Enable required fields for essential questions.
Choose what happens after submission:
Redirect respondents to a thank-you page.
Trigger an action, like sending an email.
Save the survey and test it to ensure functionality.
Share the survey using:
A direct link.
Embedding it in a website or funnel.
Sending it via email or SMS.
Use surveys to qualify leads by asking about:
Budget.
Needs and priorities.
Timeline for making decisions.
Example Workflow:
Create onboarding surveys to gather:
Send surveys to collect feedback on:
Product or service satisfaction.
Event experiences.
Suggestions for improvement.
Use surveys to:
Go to Automation > Workflows and create a workflow based on survey submissions.
Common triggers:
When a survey is submitted.
When specific responses are selected.
Example Automations:
Go to Funnels & Websites > Surveys > Responses.
Export responses as a CSV file for analysis.
rack:
Yes, GoHighLevel is beginner-friendly, though some features like automation may require a short learning curve.
Yes, all responses are securely stored in your GoHighLevel account and can be exported as needed.
Absolutely. Use workflows to trigger actions such as sending emails, assigning leads to pipelines, or notifying team members.
Yes, you can use survey responses to tag or categorize leads for targeted marketing campaigns.
Yes, GoHighLevel includes pre-built survey templates that you can customize to fit your needs.
GoHighLevel surveys are a versatile tool for gathering information, improving client experiences, and automating actions. Whether you’re qualifying leads, onboarding clients, or collecting feedback, the platform’s user-friendly tools make it easy to create, share, and analyze surveys. Start using surveys in GoHighLevel to streamline your processes and make data-driven decisions!
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Tailor it to your business needs.
Start generating leads and sales.
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